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Return & Refund Policy


Return Policy | blouserhouse.com

 

Effective Date: May 19, 2026

Website: https://blouserhouse.com

Thank you for shopping at blouserhouse.com. We are committed to providing high-quality men’s, women’s, and kids’ professional quick-drying athletic apparel, including breathable, sweat-wicking, and performance sportswear for daily training and casual sports scenarios. This Return Policy outlines the terms and conditions for returns and exchanges of all products purchased on our website.

By placing an order and purchasing products from our site, you agree to follow the return rules stated in this policy.

 

1. Return Eligibility & Timeframe

 

We accept returns within 15 calendar days from the date you receive your order.

To qualify for a return, the following requirements must be met:

 

The return request is submitted within 15 days of delivery.

All quick-drying athletic apparel items must be unworn, unwashed, undamaged, and in original new condition.

All original tags, labels, and packaging must be intact and attached to the products.

Items must not have stains, scratches, odors, or any signs of use.

 

We strictly check all returned goods. Any returned items that do not meet the above conditions will not be eligible for a refund or exchange.

 

2. Non-Returnable Items

 

For hygiene and quality control reasons, the following items are non-returnable and non-refundable:

 

Items that have been worn, washed, altered, or damaged by customers.

Items without original tags, labels, or original packaging.

Defects or damage caused by improper use, artificial damage, or personal negligence after delivery.

Items marked as final sale on the product page.

 

3. Return Process

 

Please follow the official return process to ensure smooth processing:

 

Contact Customer Support: Submit your return request via our official website contact channel within the 15-day return period. Please provide your order number, product name, and return reason.

Wait for Approval: Our team will review your return application and send you a return authorization (RA) instruction within a valid time. Do not send back items without our official approval.

Ship the Item Back: After obtaining approval, carefully pack the products with original packaging and send them back according to the designated return address provided by us.

Waiting for Verification & Refund: We will inspect the returned items within 3–5 business days after receiving your package. Qualified returns will be processed for refunds or exchanges.

 

4. Refund Rules

 

Successful Returns: Once your returned items pass our inspection, we will initiate your refund. The refund will be returned to your original payment method.

Refund Time: Refund processing takes 3–7 business days. The actual arrival time depends on the processing rules of your payment platform and bank.

Shipping Fees: Original shipping fees are non-refundable. Customers are responsible for return shipping costs unless the return is caused by our product quality problems or delivery errors.

 

5. Defective & Wrong Item Returns

 

If you receive defective, damaged, incorrect, or missing items due to our production or shipping errors, please contact us within 15 days after receiving the goods and provide clear photos or videos as evidence.

We will provide free returns, free exchanges, or full refunds for eligible quality problems and shipping mistakes, and we will bear the corresponding return shipping fees.

 

6. Exchange Policy

 

We support product exchanges for eligible items within the 15-day return window. You can apply for size exchange, style exchange, or equivalent product exchange for unused and intact quick-drying sportswear. The exchange process and inspection standards are the same as the return policy.

 

7. Policy Updates

 

We reserve the right to update and modify this Return Policy at any time without prior notice. Any changes will take effect immediately after being posted on this page. Your continued purchase and use of our website services constitute acceptance of the latest policy terms.

 

8. Contact Us

 

If you have any questions about returns, refunds, or exchanges, please contact our customer service team through our official website.

Website Domain: https://blouserhouse.com